Terms & Policies



Artfronts Associates operating as AltSur.com takes your privacy very seriously. We ask that you read this privacy policy carefully as it contains important information about what to expect when the website collects personal information about you and how we will use your personal data. This policy applies to information we collect about

 visitors to our website and 
people who do business with us/register for our service.



1. The information we collect about you


When you do business with us/register for our service (or any ecommerce site for that matter) the website may collect the following personal information from you:

 1.1 name, 
1.2 postal address, email address, telephone number. We do not store credit card details nor do we share customer details with any 3rd parties.



2. How we will use the information about you


We gather this information to allow us to process your registration, process any orders you may make, provide the goods or services requested. The relevant information is then used by us, our agents and sub-contractors  to communicate with you on any matter relating to the status of your account and the provision of the goods or services.



We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We do not share this information. Any statistics will not include information that can be used to identify you.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the goods or services we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our goods or services.



3. Marketing


We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank email message to support@altsur.com with the title “NO MARKETING”. If you agree to us providing you with marketing information, you can always opt out at a later date. 



If you agree to us providing you with third party marketing information, you can always opt out at a later date.





4. Our use of cookies and other information-gathering technologies


Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, some of our website features may not function if you remove cookies from your browser.
, most specifically returning customers looking to streamline a subsequent purchase. We currently use Google Analytics; their privacy policy can be found on their sites.
 
5. How we protect your information


We have put in place the highest industry standard security procedures and technical and organisational measures to safeguard your personal information.

 We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.





6. Overseas transfers


We are an international company and take all steps at our disposal to ensure adequate protections are in place to ensure the security of your information. By submitting your information you consent to these transfers for the purposes specified above.


7. Access to your information and updating and correcting your information


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to administration@altsur.com.  

Please ensure that your personal information is accurate and up to date. If any of the information that you have provided to the Data Controller changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email to administration@altsur.com. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.



8. Sale of business


If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.



9. Links to other websites


Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.



10. Changes to privacy policy


We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated on the 6th of November, 2016.



11. How to contact us


We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to info@altsur.com.



12. Your consent


By submitting your personal information in the process of purchasing products from our website, you consent to the use of that information as set out in this policy.